6400 Privacy Policy

Your personal information matters to us. This policy explains in detail how 6400 collects, uses, and safeguards your data. Please read it carefully.

Data Protection Personal Privacy Payment Security
Data Protection Encrypted Transactions Personal Information Confidential Cookie Policy User Rights Third-Party Controls Secure Payments Transparent Policy Data Protection Encrypted Transactions Personal Information Confidential Cookie Policy User Rights Third-Party Controls Secure Payments Transparent Policy

What Information We Collect

When you create an account and use 6400's services, we collect the following information. Each piece of data is collected for a specific purpose and used to improve your experience.

Account Information
  • Name & Email Address
  • Mobile Number
  • Date of Birth & Identity Verification Details
  • Login Credentials (encrypted)
Device & Browser Information
  • IP Address & Device Type
  • Browser Name & Version
  • Operating System Information
  • Session Duration & Page Visit History
Payment & Transaction Information
  • Deposit & Withdrawal History (BDT)
  • BKash / Nagad Account Number (partial)
  • Transaction Date & Amount
  • Payment Method Details
Usage Data
  • Betting History & Sports Preferences
  • Time Spent on the Platform
  • Bonus & Promotion Usage Records
  • Customer Support Contact History

How Your Information Is Used

6400 uses your information only for specific, defined purposes. We never use your data unnecessarily. The key purposes are outlined below.

  • Account Management: Personal information is used to create, verify, and secure your account.
  • Service Improvement: Usage data is analyzed to improve platform performance and enhance the user experience.
  • Transaction Processing: Payment information is used to manage deposits, withdrawals, and bonus-related activities.
  • Security Verification: Login and device data are analyzed to detect fraud and maintain account security.
  • Contact & Support: Contact information is used for important notifications, promotional offers, and customer support.
  • Legal Obligations: Certain data is retained to comply with applicable laws and regulatory requirements.

Cookies & Tracking Technologies

The 6400 website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

We use the following types of cookies:

  • Essential Cookies: Required to maintain login sessions and platform security.
  • Functional Cookies: Helps remember your preferences and language settings.
  • Analytics Cookies: Site usage statistics are collected and used to improve our services.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

A user safely accessing the 6400 platform on mobile in Dhaka during Eid celebrations

Data Retention & Security

6400 uses advanced technology to protect your data. Our servers are secured with encryption and firewalls, and regular security audits are conducted.

SSL Encryption

All Data Transfers Encrypted

Secure Servers

Stored in Secure Data Centers

Regular Audits

Security Vulnerability Reviews

Two-Factor Authentication

Account Access Protection

How long data is retained depends on the type of service and legal requirements. Data that is no longer needed is securely deleted after a set period.

Sharing Information with Third Parties

6400 never sells your personal information to third parties. However, data may be shared under certain circumstances.

  • Payment Processors: bKash, Nagad, and approved payment gateways receive only the information necessary to process transactions.
  • Technology Partners: Trusted technology partners who support platform operations are granted limited data access.
  • Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Fraud Prevention: Limited data may be shared with security specialists to address potential threats.

In all cases, third parties are bound by strict confidentiality agreements and may only use the data for specified purposes.

Know & Exercise Your Rights

6400 believes every user should have full control over their own data. Your key rights are outlined below.

Right to Access Your Data

You may request access to the information we hold about you at any time.

Right to Correct Your Data

To correct inaccurate or outdated information, please reach out to our support team.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

To exercise these rights, email us at [email protected] or contact our FAQ Section View.

Policy Updates & Contact Information

6400 reserves the right to update this Privacy Policy as needed. You will be notified of any significant changes via email or through the platform. We recommend reviewing this page regularly.

For any questions or concerns regarding our Privacy Policy, please get in touch. Our team is ready to assist you promptly.

Contact Address: [email protected]

For detailed support, visit our FAQ Section View.

We Are Committed to Keeping Your Data Safe

Join 6400 and experience Bangladesh's safest mobile entertainment platform.

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